Frequently Asked Questions - Advanced Carpet Solutions

Frequently Asked Questions

Here are a list of common questions we receive on a weekly basis. Should you have a question that is not listed below, give us a call or send us your question and we will be happy to give you a helpful answer.
  • Do you offer home visits?

    Yes, we come to you in the comfort of your own home at a time to suit you. At the visit we bring along samples, measure your rooms and provide full accurate quotations there and then.

  • What prices do your charge?

    Please contact us for accurate prices.

  • What areas do you cover?

    South West - Dorset, Hampshire, Berkshire, Wiltshire

  • How do I measure my rooms?

    As part of our home service we will measure your rooms free of charge so you do not need to go through the hassle of doing this yourself.

  • Do I need underlay for my floor?

    Underlay is an important element to your flooring. The right underlay will improve the lifespan of your flooring by up to 50% and provide increased comfort. Some key features of underlay:
    Increases lifespan of your flooring
    Comfort from its cushioning properties
    Shock absorption - protecting the flooring
    Reduction of room noise
    Insulation which assists lower energy bills

  • Do you provide a free measuring service?

    Yes it's all part of our home visit service. It allows us to give you an accurate quotation with correct measurements. Any queries we may have with the room can be inspected and discussed immediately.

  • How long will it take to fit?

    We aim to fit within a couple weeks depending on availability of the carpet fitter.

  • What time is my fitting?

    At a time convenient to you, evenings and weekends fitting times are available should you work during the day in midweek.

  • Will you dispose of my old carpet?

    Yes if you prefer we can deal with the hassle of uplifting and disposal of your old flooring. We charge a small fee to completely remove and dispose of your old flooring.

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